FAQ's

WHAT PACKAGING DO YOU USE?

We use plain, discreet packaging, with no reference to research chemicals. Everything gets sent as a letter.

WHERE DO YOU SHIP FROM?

We ship from the US.

DO YOU OFFER SHIPPING WORLDWIDE?

Yes. Everywhere that we ship to, we can track a package to.

IS IT TRUE YOU SHIP TRACKED AT NO EXTRA COST TO THE CUSTOMER TO US?

Yes this is most certainly true, airmail and UPS cost the same to The US and you will not be charged extra for the upgrade, just make sure you choose ‘UPS’ at checkout, if you choose airmail your order will still be untracked.

WHAT PAYMENT METHODS DO YOU ACCEPT?

BTC, LTC, ETH, Western Union, Direct Bank Transfer.

WHERE DO I FIND THE CRYPTO ADDRESS TO SEND PAYMENT TO?

The address is provided to you at checkout, please use preev.com to calculate the cost in USD. Please pay the correct amount immediately after placing your order, underpayments will go on hold.

DO YOU OFFER FREE SAMPLES?

No. Requests will be ignored. However, know that every order above $100 gets a free sample!

I HAVE PAID AND SENT PROOF OF PAYMENT BUT NOT RECEIVED A SHIPPING CONFIRMATION?

Bank transfer and Western Union payments can take up to 5 working days. Crypto payments are instant but can take a day to administrate. Thankyou for your patience! Payments received befor 12.30pm go out same day.Your order will generally be shipped within 1 business days of us receiving payment.

WHAT IF MY ORDER DOES NOT ARRIVE?

If you have chosen a tracked and insured shipping option, your order will be reshipped if it has not arrived three weeks after shipping, unless it has been seized by customs. Your order will not be reshipped if it was shipped by airmail or POSTNLTRACKED. These services are at your own risk.

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